“We’ve been bringing our French Bulldog, Mabel, to this clinic for a few years now, and the care has always been exceptional. Most recently, we visited due to symptoms of IVDD. Since Mabel was in pain and is reactive around other dogs, I was nervous about bringing her inside. The staff was incredibly accommodating — they allowed me to wait in the car and called me in once the waiting area was clear of dogs, which I really appreciated.
We were seen by Dr. Laura Somerville, who was not only knowledgeable and thorough but also very gentle and sweet with Mabel. She took the time to explain everything clearly and even printed off information about Mabel’s possible condition for me to take home. The veterinary technicians were just as wonderful — I believe Tammy was assisting us that day, and she was so kind and supportive. She even helped carry Mabel to the car afterwards since I had my toddler with me.
The care didn’t end when we left the clinic. I received at least two follow-up calls to check in on Mabel and offer additional guidance for managing her pain at home. Thanks to their support, Mabel is back to her happy self, and we feel confident knowing how to handle this condition in the future. We’re truly grateful for the compassionate and comprehensive care we received. Thank you so much!!!”
Haley
“My bf and I absolutely love bringing Kobe here. The staff are so welcoming and treat Kobe w/ so much love even when she runs into their back office lol
To all doctors who have seen or treated Kobe, thank you for all that you do. She loves Western. We are so are happy with the choice we made making this our designate clinic for our fur baby.”
Nikkie
“Wonderful techs and doctor. We have given up on our cat’s weight loss journey after trying out expensive special foods which she hated eating whole time when she was pt. at different clinic. Changed to western animal clinic. Staff and vet do not push for stuff. Educated and guided us , provided us with the best option to work with by using resources and food we already giving her instead of pushing to buy special food or diet. It is amazing that we are actually seeing results. Really thankful for their care.”
Kamalpreet S.
“The staff are all truly amazing. They’re so helpful if you have questions or are concerned about anything. They always give my dog such great attention and love when he’s there. Even with staffing shortages and full appointments, they have helped me out when my dog was sick and squeezed my pup in so he could be examined. Can’t say enough wonderful things about this clinic and I appreciate everything they do. I know COVID has put tremendous strain on them, but they are still trying to go above and beyond.”
Sarah B.
“Staff are very helpful and you can really see their passion for animals, they always treat my girl so well and are very informative on any issues that my come up with your pet. Highly recommend!”
Maureen
“Dr. MacDougall and all of the support staff are always friendly and inviting. We are new to the puppy world and they have made us feel comfortable every step of the way. They are all extremely knowledgeable and you can tell everybody loves animals, which is not always the case. Thanks for all you do.”
Jae
“We started going here around 15 years ago with my family dog when my dad and I moved close by. I’ve since moved around the city, but always bring my animals there. The staff is wonderful and so helpful. My cranky cat who hates everyone, is so good with them. Highly recommend this vet clinic!”
Amy
“We typically deal with another vet but because our girl passed away unexpectedly, we turned to Western Animal Clinic. My first contact was Elizabeth who was knowledgeable and compassionate on the phone. I am unsure who we dealt with upon bringing Ellie in, but they were also so great. Very glad to have our girl back home. Thank you.”
Cheyenne W.
“We’ve been bringing our cats here for more than 20 years and have been consistently impressed by the quality of care this practice provides. They always provide options, their follow up after visits is impressive, front office staff and vets are great. Highly recommended.”
Sasha
“We have brought all of our pets to Western for over 25 years, from Molly the first cat, to Joey the pug, to our senior dog rescues, including current senior Jemma. Everyone on the team is kind and caring, and I trust them all implicitly. We’ve had some pets with chronic issues that the team has helped us to understand the full picture and all the options for best care. I happily recommend them to anyone who asks who takes care of all of our pets :)”
Janny