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New Clients

Our veterinary team in London welcomes you and your pet!

We always welcome new clients and patients to our full service veterinary practice in London. We know you will be very happy with our services.

We look forward to meeting you and your pets!

Veterinary Service with Courtesy & Respect!

1

Arrival

When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
2

Pet Medical History

In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
3

Examination

Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
4

Communication

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
5

Follow Up Care

Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
6

Our Promise

Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.